FAQ
Orders & Payments
What payment methods are available?
We accept payments by credit card and through PayPal. You can choose the option that suits you best at checkout.
Is the payment secure?
Yes, all payments are secure thanks to our SSL encryption system.
Shipping & Delivery
What are the delivery times?
Please allow 2 business days for dispatch and 5 to 8 days for delivery.
What are the shipping costs?
Shipping is free on all orders.
Do you provide order tracking?
Yes, we do. If you haven’t received your tracking number, please contact us.
Returns & Customer Support
Can I return my product and get a refund?
Yes, you have 14 days from the date of delivery to return the product.
How can I contact you?
You can reach us through our contact page or directly by email at: info@hydriz.com